Terms & Conditions

Effective Date
06.03.2026

Welcome to HoneyRose Media. By booking services with HoneyRose Media (“Company,” “we,” “our,” or “us”), the client (“Client,” “you,” or “your”) agrees to the following Terms & Conditions.

1. Booking & Retainer
A signed agreement and non-refundable retainer are required to secure your event date.

• Dates are not reserved until payment and contract completion are received.

• Remaining balances are due no later than 48 hours before the event date.

• Failure to submit final payment may result in cancellation of services.

2. Minimum Booking Requirement
HoneyRose Media requires:

• A minimum booking of 3 hours for all events.

Additional hours may be added based on availability.
3. Payments
Accepted payment methods:

• Credit/Debit Card

• Electronic Invoice Payments

• Approved Digital Payment Methods

Late payments may result in:

• Service cancellation

• Late fees

• Loss of reserved date

4. Cancellation Policy
Client Cancellation
All retainers are non-refundable.
If the Client cancels:

• More than 30 days before the event:

  • Payments beyond the retainer may be refunded at HoneyRose Media’s discretion.

• Less than 30 days before the event:

  • Payments are non-refundable due to reserved scheduling and preparation costs.

Rescheduling
Rescheduling requests are subject to availability.

• One complimentary reschedule may be permitted if requested at least 14 days before the event.

• New dates are not guaranteed.

5. Venue & Client Responsibilities
The Client agrees to provide:

• Safe setup environment

• Adequate space for booth operation

• Reliable power access within reasonable distance

• Weather protection for outdoor events

• Required venue access information

The Client is also responsible for:

• Parking fees

• Valet fees

• Venue loading/unloading fees

• Any venue-required permits or access costs

6. Outdoor Event Policy
Outdoor setups are permitted only if the booth area is:

• Covered

• Dry

• Flat

• Protected from weather conditions

HoneyRose Media reserves the right to suspend or refuse service in unsafe conditions including:

• Rain

• High winds

• Excessive heat

• Sand exposure

• Moisture hazards

No refunds will be issued for unsafe environmental conditions outside of our control.
7. Setup & Operational Requirements
The Client must ensure:

• Adequate setup space

• Nearby electrical access

• Reasonable venue access

• Safe guest interaction environment

If Wi-Fi is unavailable:

• Certain sharing features or live slideshow functionality may be limited.

HoneyRose Media is not responsible for venue internet disruptions.
8. Damage to Equipment
The Client assumes responsibility for damage caused by:

• Guests

• Venue staff

• Vendors associated with the Client

• Intentional misuse

• Negligence

The Client may be charged for:

• Repair costs

• Replacement costs

• Cleaning fees

• Lost equipment

9. Photo & Media Usage
HoneyRose Media may use event photos, videos, and content for:

• Portfolio purposes

• Marketing

• Website galleries

• Social media

• Promotional materials

If the Client wishes to opt out of media usage, written notice must be submitted before the event date.
10. Intellectual Property
All custom overlays, graphics, branding elements, templates, and booth designs created by HoneyRose Media remain the intellectual property of HoneyRose Media unless otherwise agreed in writing.
Clients may not:

• Reproduce

• Resell

• Modify

• Redistribute

without written consent.
11. Service Interruptions
HoneyRose Media is not liable for interruptions caused by:

• Venue restrictions

• Power outages

• Internet disruptions

• Acts of God

• Severe weather

• Emergencies

• Venue delays outside of our control

In the event of equipment malfunction, HoneyRose Media will make reasonable efforts to repair or replace equipment promptly.
12. Force Majeure
HoneyRose Media shall not be held responsible for failure to perform services due to circumstances beyond reasonable control, including but not limited to:

• Natural disasters

• Severe weather

• Government restrictions

• Illness

• Emergencies

• Venue closures

13. Limitation of Liability
HoneyRose Media’s liability shall not exceed the total amount paid by the Client for services rendered.
HoneyRose Media is not responsible for:

• Lost images caused by technical failures

• Guest behavior

• Venue-related issues

• Delayed schedules caused by third parties

14. Indemnification
The Client agrees to indemnify and hold harmless HoneyRose Media from claims, damages, liabilities, or expenses arising from:

• Guest conduct

• Venue conditions

• Improper use of equipment

• Client negligence

15. Agreement Acceptance
By submitting payment and booking services, the Client acknowledges that they have read, understood, and agreed to these Terms & Conditions.